Ensuring and continuously improving quality together.
Quality is an essential part of our work. With clearly defined processes, high standards and continuous improvement, we ensure that our LED solutions are reliable, sustainable and customer-focused.
Our customers are at the center of everything we do. We listen carefully to their needs and understand their requirements. This enables us to develop customized solutions that meet their expectations in terms of budget, delivery times, scope of services, and product quality. Long-term customer satisfaction can only be achieved when our products and services fully meet our customers’ actual needs.
Our goal is to develop and manufacture products that consistently meet the requirements and legitimate expectations of our customers over the long term. To achieve this, we use modern methods and state-of-the-art manufacturing equipment. All production and inspection processes are carefully planned and comply with applicable standards, guidelines, and all national and international legal requirements.
Hansen GmbH has been certified in accordance with ISO 9001:2015 since 2017.
Every employee contributes through their individual performance to maintaining our high quality standards. We expect all employees to critically review their work results and ensure that only defect-free products proceed to the next stage of the process. This is supported by regular feedback from the respective downstream departments.
We ensure that all quality- and safety-related activities are consistently planned, controlled, and monitored.
Through continuous improvement processes, we identify measures to enhance the quality of our products and services. Their implementation is our highest priority. All organizational, commercial, and technical processes are regularly reviewed to prevent errors and improve efficiency. To meet increasing market demands and differentiate ourselves from the competition, we continuously develop new, technically advanced products. We pursue defined quality objectives that support our continual improvement process. The company is committed to fulfilling all requirements of the quality management system and to continuously improving its effectiveness.
Management ensures that the quality management system achieves its intended results. Undesirable effects are prevented or minimized wherever possible. Any nonconformities are systematically analyzed to enable the sustainable improvement of the management system. Management also ensures compliance with all applicable legal and other binding requirements. Measures for addressing risks and opportunities are planned and effectively integrated into the management system. The evaluation of the effectiveness of these measures is also an integral part of this planning.
The Quality Policy is communicated to all employees, made available to relevant interested parties, and reviewed annually as part of the management review to ensure its continuing suitability and effectiveness.